FAQs
01. What materials are used in Peony Jewelry pieces?
Peony Jewelry pieces are crafted using carefully selected materials, including high-quality metals and thoughtfully sourced stones. Each design is created with attention to detail to ensure beauty, durability, and lasting elegance.
02. How should I care for my jewelry?
Store your jewelry in a dry place away from sunlight and moisture. Avoid contact with water, perfumes, lotions, and harsh chemicals. Gently clean with a soft cloth after wear.
03. Are Peony Jewelry pieces suitable for everyday wear?
Yes. Many designs are created for everyday elegance. With proper care, your jewelry can be worn regularly while maintaining its beauty over time.
04. Do you offer international shipping?
Yes, Peony Jewelry ships within the UAE and internationally. Shipping options, fees, and estimated delivery times are shown at checkout.
05. Can I return or exchange an item?
Returns are accepted within 7 days of delivery if the item is unused, unworn, and in original packaging. Earrings and personalized items are non-returnable unless faulty.
06. What should I do if my item arrives damaged or incorrect?
Contact us within 48 hours of delivery with clear photos of the item and packaging. Our team will assist you as quickly as possible.
07. Are the colors and images on the website accurate?
We aim to display products as accurately as possible. Minor variations may occur due to lighting, photography, or screen settings.
08. How can I contact Peony Jewelry for further assistance?
You can reach us via our Contact page or email us directly. Our team is always happy to help.
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